Business process management (BPM) is the discipline of managing processes (rather than tasks) as the means for improving business performance outcomes and operational agility. Processes span organizational boundaries, linking together people, information flows, systems and other assets to create and deliver value to customers and constituents.

We help you save costs immediately, while making refinements that make businesses work smarter. With the right BPS partner, you can redirect valuable resources more efficiently and strategically. Turn to us and re-focus your internal resources on strategic capabilities to innovate and grow your business.

Vertical Markets
Process services for financial services, communications, healthcare, media, life sciences, insurance, retail and travel and hospitality.

Research and Analytics
From data gathering to equity and fixed income research, we deliver across the value chain.Services include portfolio/risk analytics as well as industry analysis.

Finance and Accounting
Reduce operating costs to increase payment accuracy, accelerate your revenue cycle and better manage information.

Business Process as a Service (BPaaS)
Align people, process and technology in a BPS delivery model combining services such as analytics, reporting, cloud-based IT and data warehousing.

Legal Process Services (LPS)
Streamline legal department operations with the support of Corporate Transactional Services, Risk Management & Compliance Support, Litigation Support Services and Intellectual Property Management.

Intelligent Process Automation
Cognizant’s Intelligent Process Automation (IPA) suite of solutions drives outcomes from automation to fuel more intelligent decisions. It’s how we empower smart people with smart technology and help align our clients’ processes around outcomes, results and acceleration.